FAQ
We've put together a few things you may need to know. If you have any further concerns, feel free to reach out to us at hello@maebel.com.au.
Collapsible content
WHAT IS MAEBEL, AND WHAT MAKES YOUR HOMEWARES UNIQUE?
Maebel is more than just homewares; it's a celebration of creativity, individuality, and vibrant designs. Our collections, from table linens to glassware, are crafted with unique patterns and aesthetics inspired by architecture and bold artistic styles. Every piece is meant to bring character and joy to your gatherings, big or small.
ARE MAEBEL PRODUCTS SUITABLE FOR OUTDOOR USE?
Absolutely! Our table linens and tableware are perfect for outdoor dining. Avoid prolonged sun exposure on fabrics to keep colours vibrant.
Our glassware is made using borosilicate and is fairly light weight, extra care should be taken in windy condition.
WHERE ARE MAEBEL PRODUCTS MADE?
Our collections are curated in Australia. We then carefully source and partner with manufacturers who share our commitment to quality, sustainability, and craftsmanship. Each piece is designed with love, inspired by global aesthetics, and created with premium materials to ensure durability and beauty.
DO YOU COLLABORATE WITH ARTISTS FOR YOUR DESIGNS?
Yes! Collaborating with artists is at the heart of Maebel’s vision. We love working with creatives to develop limited-edition designs that add a unique flair to our collections.
I'D LIKE TO COLLABORATE WITH MAEBEL, WHO CAN I CONTACT?
We’d love to connect! Whether you're an artist, retailer, or event planner, reach out through our contact page or send an email to hello@maebel.com.au to see how we can create something special together.
Collapsible content
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
Once you place your order, we aim to ship it within 1-2 business days.
Delivery times vary based on location, but you can expect your package within 7-10 business days within Australia.
DO YOU SHIP INTERNATIONALLY?
Currently, we only ship Australia-wide.
We are working behind the scenes to offer international shipping soon.
Stay tuned, and keep an eye on our website or subscribe to our newsletter for updates on our international shipping options.
WHAT IS YOUR RETURN POLICY?
If you’re not completely in love with your purchase, we accept returns within 14 days of delivery. Items must be unused and in original packaging.
Please review our Return Policy for more details, or email us at hello@maebel.com.au if you have questions.
DO YOU OFFER CUSTOM ORDERS?
While we don’t currently offer custom orders, we’re always open to hearing your ideas. Drop us a message, and let’s see if there’s a way to make it happen in future collections.
HOW DO I GET UPDATES ON NEW COLLECTIONS AND PRODUCT RELEASES?
Sign up for our newsletter to be the first to know about new arrivals, exclusive collections and special offers. Follow us on social media too, where we regularly share updates, styling tips, and behind-the-scenes looks at Maebel.
